Using your scooter


When you first get your scooter

We suggest first operating your mobility scooter somewhere flat and free of traffic and obstacles to get a feel for the controls. Practice starting, stopping, turning and going up and down kerbs. Make sure you know how to operate all the controls, are able to adjust your seating position and are comfortable getting on and off without assistance.

Once you’ve got your scooter home, you want to ensure you’ll be able to use it for many years to come.

Consider where you’ll store it when it’s not being used. If it’s small you might be able to keep it inside. Larger mobility scooters may be kept in a garage or carport. Wherever you park it, make sure you have handy access to a power point so you can charge your scooter between uses.

It’s important to have insurance to protect you from theft or damage. Check to see if your current home and contents insurance covers your mobility scooter. Some providers will add it for an additional premium. Otherwise, you can obtain separate mobility scooter insurance. Call your current provider and ask, or ring around to find a competitive quote. Make sure your policy covers damage and theft to your scooter, as well as damage to property or other people.

Your mobility scooter will need to be serviced annually to keep it running well. Aidacare offer mobility scooter servicing. Contact 1300 133 120 to find your local service centre.


Charging your mobility scooter

To get the most out of your mobility scooter, you should ensure the batteries are fully charged before each outing.

  • Turn the scooter power switch to the OFF position
  • Connect the charger to the charging port on the scooter and plug the cord into a power outlet
  • The red/orange LED light indicates that the mobility scooter is charging
  • The light will change to green when the scooter’s battery is fully charged
  • Once the green light appears, disconnect the charger from the charging port and then from the power outlet


The approximate charging time for the mobility scooter battery is 8-10 hours. We suggest charging your scooter overnight to make sure it’s ready for you to take out the next day.