Public transport and wheelchairs

The majority of public transport services are wheelchair accessible and both manual and motorised wheelchairs can be taken on board. If you need to travel with a companion or carer at all times, the Companion Card scheme – operated under each state and territory – allows your carer to travel for free on public transport.

When travelling by train, position yourself at the front of the platform where the first carriage will stop and make sure you’re visible to the driver. They will lower a ramp for you to get on, then ask which station you’re travelling to so they can help you disembark.

If travelling by bus or tram, see if your route offers accessible services. Sometimes the operator will add an accessible service if you request it in advance – so it doesn’t hurt to check.

Wait at the tram or bus stop where you are visible. The driver will extend a ramp to help you get from the kerb onto the bus or tram. When it comes time to disembark, they’ll extend the ramp for you again.

While restrictions vary between states and transport, generally all mobility aids including motorised wheelchairs should:

  • fit within a space of 1300mm (length) by 800mm (width)
  • be no more than 750mm wide
  • have a maximum height of 1500mm